Paper... we love it and we loathe it. It still exists because we've built a dependance on it despite the fact that we have technology that renders it null and void. We have document formats like ePUB and PDF that allow us to carry around books wherever we go. We have the ability to create these forms of documents so easily especially with the latest update to iWork. We read on the internet and we read e-mails. Our communication has gone from slow pieces of paper being delivered by people on pushbikes to wires that move data in seconds not days. In fact the only real requirement for paper is mopping up spills and wiping our bums.

But reading on screens is hard because screens are in landscape and we read documents in portrait. Reading in portrait on a screen that's in landscape means a lot of scrolling or reducing the text to such a level that we can't read it properly anyway and so many people print stuff out because it's simply too hard to do onscreen.

This month has been so full on with Apple related stuff for me and yet aside from a copy of Filemaker Pro I'm still waiting on I have no Apple products in my hot little hands.

My March Apple Madness actually started around January/February when Polly from Kinetics (Filemaker's PR firm in Australasia) contacted me about them flying me over to Sydney to talk about how I use Bento, Filemaker's brilliant consumer database application. I had a problem because I've never left New Zealand before so I had to get me a passport which I had before the end of February, so yay Department of Infernal Affairs.

So on March 17, 2010 I found myself standing in front of a small group of people explaining how I use Bento in my day to day work. This is weird for me because I'm bottom rung. I'm barely above the janitors and yet here I am being flown over to Australia, the very first time I've been out of New Zealand, by a couple of companies whose products have actually changed the way I work for the better. I have to say that I'm better at talking to a large crowd than to a small one because there's a degree of anonymity in a large crowd because you can focus on the back and not see people's faces but when they're all just right there it gets freaky. That being said things seemed to have gone well and I got to help a couple of people.

Phil's post in reply to mine was incredibly funny (http://www.nzmac.com/community-blog/why-darryn-got-the-tech-pundits-wrong.html). In it he accuses me of not reading what the pundits wrote (which I did) and then goes into a tirade that proves he never really read my post but skimmed through it and had a go at me for what he perceived I had written.

My post was purely quashing the negative comments that the pundits wrote about the iPad that were largely baseless in the first place. Many of the pundits had never seen the device so their comments were flame bait at best. Their posts were largely based on rumours that they themselves made up to get hits. They were wrong for saying the iPad failed to live up to expectations when those expectations were made up and not based on anything tangible. Phil however completely and utterly removed ALL context from my post and then made his post based on that contextless version of my post.

The context of the post was in the title. The tech pundits were spewing all sorts of rubbish that completely removed everything about existing history of iPhone OS based devices from the last three years to make it sound like the iPad is a bland device that will fail.

In ten years of Microsoft trying to push the tablet as a computer the tablet just hasn't ever taken off. The one thing the naysayers of the iPad have never asked themselves is why has tablet computing failed up until this point?

The answer is simple... they're too under powered to do the work people think they should be doing. Essentially what is happening is people expect to work on a tablet the same way they do on a laptop but the specs of a tablet and the ridiculous price of these tablets make them useless for a computer replacement. In fact the idea that the tablet is meant to replace the computer is actually proof that no one really understands the concept of the tablet.

A tablet computer is not designed to replace computers but to act as a compliment to computers. It's best to think of it as a compliment to a desktop rather than a compliment to a laptop because as soon as you introduce a laptop into the equation people will think it makes no sense to replace the laptop with something so under powered. And to a lesser extent they would be right. That being said though a tablet does make a pretty good alternative to a laptop when conjoined with a desktop.

In my last post I surmised what the probable specs of an Apple tablet would be while also showing why Apple has a great shot at making it all work. But a tablet is only going to be as good as the software that runs on it and will only work if people see a use for it so this post is going to look at what the Apple tablet will do if it exists at all.

There are two rumours about the name of the tablet device... iSlate or Magic Slate. The latter actually is a better name in my not so humble opinion. But the name points to something bigger than just what it’s trying to name. The word “slate” conjures up the idea of a blackboard (screw you PC thugs) which of course gives the idea of writing. It’s this, mixed with the rumours about Apple’s iWork.com that provides the key as to what Apple is trying to achieve with the tablet.

Apple’s iWork application is a Mac suite in the same vain as Microsoft’s Office but it also has an online collaboration aspect since early 2009. The big problem with iWork.com was that it has been beta for the last year and also lacks many features but in its current form works well with the desktop application. iWork.com however may become more than just a collaboration tool for other iWork users. Currently you can share documents with Windows users by way of Word/Excel or PDF documents but no one can edit them online. There appears to be a move towards online editing in some form that resembles Google Docs but with a much more advanced interface a la MobileMe Mail. Throw in a mobile version of iWork for iPhone/iPod Touch/mythical tablet and you have document editing on the fly and access to documents on the fly and you’ve got a documentation system that can give you the information wherever you are whenever you need it.

Documentation on portable devices has often been poorly done with some exceptions. Documents To Go has long been a favourite of mine since the days when I had a Palm and I currently use it on my iPhone as well because it is such a nice tool to be able to edit documents on the fly and then synch back. The big problem I have with Documents To Go is that it doesn’t support the iWork format which is what I use all the time for my document editing, especially spreadsheets which I often use. It also requires a separate application to transfer those documents onto my iPhone and back again. If Apple produced a mobile version of iWork that stored everything on iWork.com then you’d eliminate the need for synching all the time because it would just work on documents stored online (a backup would be stored on the local machines though for security).

The other facet of documentation will more than likely come from Apple getting into Books. Amazon has the Kindle and Sony has the eBook Reader and there is another device called the Nook but these are single purpose devices that aren’t really that nice to use. On the iPhone there are great apps like Classics which has a beautiful interface that feels like you’re actually reading a book but there is also Stanza, BookShelf, Eucalyptus all of which have nice interfaces. I like Classics because it doesn’t feel like a computer program and that’s the problem with reading on a screen. It doesn’t move like paper it moves like a long list of text and if you’ve ever read a long list it gets tiresome and boring and you switch off. Classics however has an animation when you turn the page and the text doesn’t scroll so it really feels like you’re reading a book. Now, if Apple developed something similar and had books as purchase options from the iTunes store then Apple would have conquered the entire media sector. This isn’t a bad thing because it would force competitors to buck up their ideas instead of being stagnant in their approaches to things, especially media. Now while a device like a tablet will never replace physical books and papers and magazines it does give people more than over priced options (I mean how many books really are worth $30?) and therefore people would buy more. It happened with music and movies so there’s nothing to suggest it won’t happen with books.

But it won’t stop there. It seems to make sense that Apple will release mobile versions of the iLife suite as well. Imagine a keyboard on the screen that lets you make music in GarageBand wherever you are. Imagine being able to blog in iWeb wherever you are (handy for my site). Imagine editing your videos or keeping all your photos organised wherever you are all from a mobile device rather than carrying around a bulky laptop or being forced to do that sort of work when you get back to your desktop.

The potential for a tablet device really is huge but it needs to be done well. Apple has experience in turning sloppy technology into game changers as can be seen with the iPod, iPhone, and iPod Touch. But Apple is a software company above all else, it just happens to make the hardware that goes with it. As such Apple’s software is screaming out for a mobile outing which I think Apple will deliver on. When it delivers it will show Microsoft, Palm and Google how cloud based computing should be done. This comes not because I’m a Mac fanboi or anything like that but because of pure hard evidence. Apple has time and time again changed the way we interact with the media we have today and I can’t wait to see what this year has in store for us.

In two weeks Apple may be holding a media event that has kicked up the whole tablet storm again. I think it’s highly plausible this time but to see why I say this we need to look at why it will be Apple who remain the only hope for the future of tablets.

Apple more or less invented pen based computing with the Newton, Palm followed with the Palm Pilot, Microsoft released various pen based products including a tablet OS for tablet computing. Essentially all of these failed for one very basic reason... our brains can’t handle it.

When we write we write with two different forms of technology. We either use pen and paper or we use a computer or a typewriter. On their own these two can work quite well, often backing each other up as a writer might jot notes down on a pad and then add them to a document on a computer. The problem comes when you combine the two to try and kill two birds with one stone. What tends to happen is that the two technologies compete with each other and therefore nothing gets done.

As a computer a tablet works quite well with a keyboard and possibly a trackpad depending on the design of the tablet. But in this configuration the tablet kind of defeats itself because the whole idea is to remove the mouse and keyboard and use a stylus. As a PDA the tablet kind of works well but there’s one use of a tablet that makes sense but fails dismally.

Document editing on a Newton, a Palm Pilot, or a Windows Mobile device is both easy and difficult at the same time. Newton and Palm went the handwriting way by using a series of strokes that mimicked handwriting. The problem was that it wasn’t really proper handwriting and needed to be very very precise for it to work. In reality it meant more backspacing to correct the incorrect text that it meant productivity was more or less impossible. For short notes it was great but for longer notes it was very difficult to use and forget about documents in Word or Excel. Microsoft tried handwriting recognition but they failed worse than everyone else so they had an onscreen keyboard. This kind of made sense but Windows Mobile is very imprecise so it was literally hit and miss as to what keys you’d be pressing. Productivity was reduced even more due to incorrect key presses.

In essence tablet computing was held back from progressing because the interface sucked badly. Then in 2007 the second step to Apple’s tablet development happened... OS X. OS X is of course the operating system that drives the iPhone and the iPod Touch. It uses a technology Apple calls Multi-Touch whereby instead of having a pen you manipulated a touch screen with your fingers. This technology is old in fact I remember using systems like this back in 1996-98 when I was doing computer retail. The problems with those systems were many. First they were stupidly expensive with screen overlays (these fitted over a standard monitor) cost three times the monitor making it almost as expensive as a new computer. They were also very very hit and miss as to working. Their biggest problem though were they were mostly designed for Windows and that meant they were notoriously difficult to setup let alone use. There are some touchscreens that work on Linux such as the Lotto terminals around the country all run Linux and work pretty well but then they are really only designed for a single purpose not proper computing. So when Apple bought out the iPhone it proved that touchscreen computing had come to the point where it was cheap, reliable, and not dependant on Windows which has largely been holding back computing for the last 10 years.

So now Apple has all the pieces to produce a tablet that works. The first was the MacBook Air which was really an experiment in whether or not you can maintain decent specs with a minimal footprint. The second step was developing an OS that was powerful enough to be useable for many tasks a tablet makes sense for while at the same time being simple enough to use that doesn’t require a mouse and keyboard for making it truly portable.

But what will it look like? Well, it makes sense that the unit would be kind of a larger iPhone/iPod Touch running flash memory instead of hard drives (solid state is still far too expensive). It will probably use a more powerful version of the ARM processor that Apple has long had a long history with (they co-developed it with Acorn) and their acquisition of P.A. Semi means they have access to some great video and audio products that would make the Apple tablet a great media playback system but I’ll look at its use in my next post. It will make sense that it would have a Dock Connector because it won’t be designed to act as a standalone computer if it’s running OS X instead of Mac OS X. I surmise however that it will also have a DisplayPort allowing it to be connected to a monitor or more likely a projector given its nature. This will make the device slightly thicker than the iPhone but should in theory make in thinner than the MacBook Air still.

All in all this could be very exciting for people who don’t want a laptop but need something portable but with a larger screen than what the iPhone and iPod Touch have. Even for those with laptops it’s not always desirable to carry around so a tablet makes sense. Apple won’t be introducing a pen based computer but it will be introducing a tablet done well.

As a computer technician my job mostly requires working on Windows machines. Macs are now starting to show up but due to their reliability most of the Macs we deal with will be generally nothing more than software issues.

One of the greatest tools for my ability to fix Windows machines is ironically the one thing that Windows users, especially IT "gurus", mock... my Mac. To many in either camp it seems like a travesty to use a Mac for this. To Mac users it's a travesty to use a Mac to fix Windows instead of using it to get people off Windows and in the other camp it's a travesty to use a Mac let alone fix Windows but the reality is that Windows makes it difficult to fix Windows.

One of the most powerful features of Mac OS X is not a Mac OS X specific feature but one that has been around for almost as long as *NIX operating systems but is one of the most under-utilised features of Mac OS X. It's power makes for some interesting ways of forcing software to conform to your way of storing files. This magical feature is called Aliases.

In layman's terms an alias is a shortcut but it does more than just create an icon to a file or application. The best way to describe an alias is to think of a railway junction. When a train is coming to said junction it will default to a single path, however throw a switch and the train is diverted to another path. That's the function of an alias. The beauty of an alias is that if an application such as iWeb, iPhoto, Bento, etc requires a dedicated path for a file you can create an alias in that directory to point to a file in a separate directory or even external drive or network path. This way you can keep files stored in a central location and have a number of machines connecting to the same file.

The caveat is that if you try to run the applications that require that file on multiple machines at the same time you run the risk of corrupting that file. Thankfully though many applications can lock a file so that it can't be edited by more than one person at a time.

I had dinner with Phil on Thursday and due to me being away from Internet access for the better part of two days by this time I was unsure of the Apple world around me. Phil proceeded to inform me that Steve Jobs had just announced that he was taking 6 months off in order to deal with his health. Tim Cook is now in charge of the day to day stuff but the big decisions will still require Jobs' input.

I think it is a great thing on Jobs' part to take the time off. I sure know all about stress. The reason I was in Palmerston North and thus able to catch a meal with Phil was because I am involved in a project that makes me want to have my eyeballs ripped out through my nostrils by rabid wolverines. It was so stressful that come Saturday I woke up with a migraine and ended up puking all day... when I wasn't sleeping it off. So when I heard that the next six months were going to be largely sans Jobs I was excited.

The next six months are going to be very interesting but I feel that Apple is not going to fall apart without Jobs because Jobs is no idiot. The analysts are but then that's why those dinks don't run multi-national companies do they. They sit at a desk and tell people stuff that sounds good. Jobs has hired some amazing people and one of those people is Tim Cook (http://www.apple.com/pr/bios/cook.html).

Have we lost the ability to question? Has computing removed our ability to get the information we are really looking for?

My questions come from the complete waste of time that is search engines. We often resort to these when trying to find information but ninety percent of the time we get information that is so completely removed from what we want. The problem is search engines do a really bad job of searching.