Have we lost the ability to question? Has computing removed our ability to get the information we are really looking for?

My questions come from the complete waste of time that is search engines. We often resort to these when trying to find information but ninety percent of the time we get information that is so completely removed from what we want. The problem is search engines do a really bad job of searching.

So my flatmate left over the weekend and before doing so he got the Phone/Internet/TV cut off and due to a stuff up on my part I can't join Telstra for another couple of years (long story). So I haven't had the Internet for a week or so nor have I had a phone (not that that gets used much anyway).

So I took the plunge and tried Orcon and ended up speaking to a chap by the name of Stefan. The whole process was smooth, quick, and helpful. All my questions were answered and although for some reason the NZMAC promo code didn't work he organised to get it added to my account anyway.

The product knowledge was awesome and when I enquired about the modem being used on my own Airport Extreme he confirmed it wasn't a problem and even confirmed they had Mac support. In fact every question I had Stefan was able to answer and the only things he had to put me on hold for was the promo code and to double check on the services that were available in my area.

The MacBook Air is an interesting development. Sure it's been done before but the thing that is interesting more than what the MacBook Air has is what it has left out. The DVD drive.