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Never too old to learn - SeniorNet Christchurch Print
Written by Belinda Carter   
Monday, 03 March 2003

Useful addresses

There are numerous SeniorNet groups around New Zealand with Macintosh computers. For the most up to date list, please check out the User Group information page

NZ Macguide Issue 8

Once upon a time, older Mac users were being turned away from SeniorNets because they did not have IBM-compatible PCs running Windows 95 or 'better'. This unfortunate circumstance led Allan Rutherford and others associated with the local Apple users' group in Christchurch to approach Grant Sidaway, the man behind the introduction of the SeniorNet concept to New Zealand, to ask if a SeniorNet facility catering solely for Mac users could be set up. He agreed and in December 2000, SeniorNet Mac was set up in Christchurch - this is believed to be a world first. Meanwhile in Auckland something similar was happening (see later).

Rooms were quickly organised in the Cramner Centre, the former Girls' High School building in Central Christchurch, and a learning centre was set up using PowerMacs loaned by a local Apple retailer.

The Cranmer Centre

The Cranmer Centre (the former Girls High School buildings may be familiar to fans of the movie Heavenly Creatures) where SeniorNet Mac is based

Senior Net itself is quite a phenomenon. "The aim is to provide people over the age of 55 with confidence, skills and encouragement to learn new technology," Grant Sidaway says. He was working for Telecom a decade ago when called on to address a group of retirees in Wellington. He had read about SeniorNet in magazines and raised the idea with them.

Ten years later, there are 100 New Zealand clubs, including the two Mac ones, catering for between 21,000 and 26,000 members - that's more SeniorNet clubs per head of population than any other nation.

The whole thing began in the United States in 1986, as a non-profit organization aiming to help over 50s catch the new technology wave. SeniorNet now has branches in Belgium, Sweden, Brazil, Japan and Australia. According to Grant, the United States' counterparts tend to be more academic, run with different types of sponsorship and some of them have dual learning centres or subgroups for Mac users.

SeniorNet clubs in New Zealand each receive a $1500 startup grant, two free phone lines and an Xtra Internet account (usually dial-up). Classes were started in April, four months after the initial idea was mooted. When the official launch took place in July that year SeniorNet Mac was already well underway.

Macs for success
In any one week four or five courses will be operating in the Cranmer Centre. Courses consist of four two-hour sessions. The most popular course is Getting Started followed by courses on using email, the internet or AppleWorks. When the course notes have been completed, courses on Mac OS X and on Microsoft Word will be added.

Easy to follow notes with plenty of screenshots have been prepared within the club by the tutors or else adaptations have been made from materials produced by SeniorNet PC and other sources. The initial course notes were modelled on the Wellington SeniorNet PC courses, modified for Mac.

Although there is a minimum age requirement for members, tutors do not have to be members or over the age of 55. "Most of us are not teachers," says course co-ordinator Tom Mitchell. "We don't stand up at a board and declaim it." Notes are handed out. "The tutor is there to help them when they are going wrong, but some people can work it out themselves."

Classes are small, limited to six students with two tutors, which means there is a constant need for more tutors. There are 17 tutors on the list but it isn't always easy to get people to volunteer.

Contrary to the preconceptions some may have of senior citizens, many have all sorts of others interests. As one member put it: "Since I have been retired, I have never been so busy!"

Short workshops on a range of other topics including genealogy and graphics. A Friday morning session answers any questions that might arise from using the programmes and an occasional social is held around the city. A small monthly newsletter is available by pdf or in print, keeping everyone in touch.

Bill Turner

Bill Turner

Bill Turner used to have a PC before he got his blueberry iMac. "The PC I never mastered. It cost $4000 and I ended up using it as an expensive typewriter. The iMac is a breeze to use and is much more user friendly."

When he is not outdoors landscaping his two hectares or mining for gold on the West Coast, former orchardist Bill Turner creates Christmas cards and sends emails. "I'm not a strong email person. People want to send me emails all the time. I've caught up with that with the assistance of SeniorNet Mac and find it handy to get in touch with friends in the US". He is looking at the internet as a means to sell a collection of vintage equipment.

Bill has completed two courses and attended Friday morning sessions where questions are answered and problems solved. " SeniorNet has a great networking of people. They come out and sort things out for you".

Win and Don Malcolm

Win and Don Malcolm

"It has been a steep learning curve", says Win Malcolm, "but the back up from SeniorNet has been great".

Win and Don Malcolm bought their lilywhite eMac last year. "We were total beginners. Neither of us had had anything to do with computers before. We use it for email and the internet and we are going to learn AppleWorks". They also bought a digital camera at the same time and are learning how to manage digital photos using iPhoto.

"Everyone in the rest of the family has got PCs. We talked to Tom Mitchell and we read a lot about it (Apple). It had a good reputation so we bought the 'luxury model'. We haven't regretted it."

Shirley Schroeder

Shirley Schroeder

A relative gave Shirley Schroeder a Mac Plus but she soon went on to purchase a G3, which she used to manage her finances, send emails and record family trees. She has done several courses with SeniorNet mac and says you are never too old to learn. "The courses gave me basic information and one learns some useful tips and shortcuts. It is also useful to have the notes to refer to if one hasn't used a program in a while".

For those who cannot make it to classes in the centre, the Christchurch group offers a distance learning programme, organised by Brian Henderson. Two dozen people, most of them North Islanders, have joined up for this reason while some Christchurch people, unable to attend classes, have also chosen to learn this way. A free CD and course notes gets them started, and supplementary notes, containing tips and tricks, make up for the lack of byplay - an assigned tutor is contactable by email, mail or fax.

The Christchurch society is encouraging PC SeniorNets to refer Mac users to the Mac groups or to the distance learning programme. Any seniornet group wanting to support Mac users faces organisational and financial challenges to do with teaching space, equipment and particularly with tutors and teaching materials. "The problem in New Zealand is that many of the SeniorNet PC groups may only have one or two Mac people (or inquiries) and they have no instructors available. It is the availability of instructors that is the problem, together with having sufficient Mac users to make it viable in a SeniorNet PC group," Brian says.

More than two years on from the inaugural meeting and SeniorNet Mac is already on the move into new rooms on the same site, making way for a language school in the main building. The new rooms are larger with better facilities. With ten hours of courses, various workshops and occasional social the group is thriving.

Funding from lottery grants and other organizations has meant the society has managed to replace a number of the PowerMacs with iMacs and to add additional equipment. There are now five iMacs, plus two of the original 6360s running a range of operating systems from 8.5 to 10.2.

Students at work

Proving you are never to old to learn, 80-year-olds Lloyd Whitten and Betty Allison find out how to attach photos to email messages. Tom Mitchell shows 'em how

Meanwhile, north of Taupo
Auckland's beginnings are similar to the Christchurch group. "Late in '98 I attended a meeting of Senior PC Net," the Auckland SeniorNet Mac president Douglas Peacock explains. "I found they had little knowledge of Macs and no interest in providing tuition (this sad state of affairs continues today)."

Two years later, on retirement, he advertised in the local paper for Mac owners interested in starting a Senior Net. From the eleven people who replied an action committee was formed and the Mac Senior Net Auckland was incorporated in February 2001, just days after the Christchurch group. Auckland has been busy ever since running courses, attracting new members and raising funds.

A basement room in Howick has served as the group's learning centre but, with the membership numbers growing beyond 100, the Auckland group is looking for new premises. "When obtained we will be able to expand the services available to members."

A digital camera, video camera, G3 iBook, Sony projector and photo printer were purchased recently with a view to offering tuition in digital photography and video editing. Four iMacs and one Centris are used during the Tuesday and Thursday sessions, with the emphasis on one-to-one tuition and working at the student's pace. Monthly get together's are held in an Eastern Bays' community centre and a pdf newsletter keeps everyone up-to-date and clued up with brief tips.

These two SeniorNet Mac groups in New Zealand are believed to be the only 100 percent Mac-based computer groups catering for older people in the world; a New Zealand solution to the Windows bias. With the option of a SeniorNet Mac group in two of our major cities, and the availability of distance learning courses, older Mac learners no longer need to feel left out in the cold.

 

© Parkside Media 2003
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