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Re:mac newbie and also new to this forum (1 viewing) (1) Guest
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TOPIC: Re:mac newbie and also new to this forum
#15753
shearer (User)
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mac newbie and also new to this forum 3 Weeks, 1 Day ago  
currently setting up the mail app to connect to my ISP. im with Woosh and i've entered their pop + smtp details cut i keep getting this error:

The server error encountered was: The connection to the server “pop3.woosh.co.nz” on port 110 timed out.



any ideas on what i do to fix this? i've looked in firewall and network settings but couldn't find anything obvious.


thanks
 
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#15754
dempson (User)
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Re:mac newbie and also new to this forum 3 Weeks, 1 Day ago  
It is probably a local problem, specific to your computer or network connection. I just tried connecting to pop3.woosh.co.nz on port 110 and it worked, so the problem isn't at that end (unless it was a temporary problem).

Your computer's firewall is normally used to block incoming connections so it shouldn't affect an outgoing connection to a POP server. Typical router firewalls have the same default behaviour.

Do you have Little Snitch, by any chance? It is used to notify you of outgoing connections and/or block them.

For extra information, you could try manually connecting to the Woosh POP server. Here is how I did it:

Launch /Application/Utilities/Terminal

At the command prompt, type the following command (or copy and paste it):

Code:

telnet pop3.woosh.co.nz 110


(press Return at the end of the line)

This is what I saw next:

Code:

Trying 202.74.207.2...
Connected to pop3.woosh.co.nz.
Escape character is '^]'.
+OK MailSite POP3 Server 6.1.22.0 Ready <61829128.0.1208961231@woosh.co.nz>


To get out of it, enter the following command:

Code:

quit


I then saw the following:

Code:

+OK mail2.woosh.co.nz POP3 server signing off (mailbox empty)
Connection closed by foreign host.
 
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David Empson
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#15756
shearer (User)
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Re:mac newbie and also new to this forum 3 Weeks, 1 Day ago  
thanks for all the info dempson.

i tried "telnet pop3.woosh.co.nz 110" and got the same success response as you.

the account settings in the mail app are coorect so maybe its time to call woosh again.

and i don't have Little Snitch installed yet.

thanks
 
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#15760
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Re:mac newbie and also new to this forum 3 Weeks ago  
turns out that i had the SSL checkbox selected and it should'nt have been
 
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#15762
dempson (User)
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Re:mac newbie and also new to this forum 3 Weeks ago  
You beat me to it. I was going to suggest that as the obvious thing to check, since a telnet connection to the POP server was ok.
 
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David Empson
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