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yellow vertical line on G5 17" display (1 viewing) (1) Guest
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TOPIC: yellow vertical line on G5 17" display
#14056
Spot (User)
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yellow vertical line on G5 17" display 5 Months, 1 Week ago  
Does anyone else have this problem with a G5 bought in NZ?
I bought an iMac G5 17" in December 2005 and a week ago when I switched on in the morning a thin yellow vertical line appeared on the right hand side of the screen, and there it has stayed. A Mac tech has told me that the flaw is permanent, and that the line could be joined by others. If I can't bear to look at it, it would cost around $900 to fix. Luckily it is only 3cm in from the side of the screen so it isn't too intrusive, but it is annoying. I use my computer in a static home location so it has not been subject to movement or abuse. nor have I pressed on the screen or abrasively cleaned it. I didn't get an extended warranty when I bought, having had no problems with the Macs I've owned in the last fifteen years, and I certainly expected the display to function longer than two years without displaying a fault. What is the normal life expectancy of an LCD panel?
 
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#14057
Gimli (User)
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Re:yellow vertical line on G5 17" display 5 Months, 1 Week ago  
Have not experienced it on any of the G5 imacs at work. However I did see it on my 17"G4 Powerbook just before it came to it's end of lease. And yes it did get progressively worse - with more lines appearing over time.
Thankfully it did have extended warranty on it which covered the repair.

I did remember to bookmark some discussion on it on Apple's discussion forums: http://discussions.apple.com/thread.jspa?messageID=4254230&#4254230

It may help.
 
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#15586
Sophie (User)
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Re:yellow vertical line on G5 17" display 1 Month, 1 Week ago  
hi there,

I had this exact same problem with a 17" G5 purchased in May 2006. Problem started in November 2007 with one yellow line, after 6 months it turned into 7 different multicoloured lines taking over the entire screen. It is a problem with a batch of LCD screens manufactured in 2006. It seems after about 12 months a lot of them started failing. Apple have refused to do anything about it though.

Check: imaclines.blogspot.com for more info
 
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#15634
tatt001 (User)
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weromc Location: Ngaruawahia Birthdate: 1970-11-22
Re:yellow vertical line on G5 17" display 1 Month, 1 Week ago  
It was a batch of Macs made at the Shanghai factory. I can't find the discussion links. Apparently Apple has had a lot of quality control issues at this factory. There's a web site somewhere that lists the serial numbers of Macs that could be affected. including Intel Macs.

Unless it's a dodgy battery that could catch fire & might cause property damage/loss of life. Hence huge law suits. Apple couldn't give a @#$@%@!
 
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#15636
TonyM (User)
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ICQ#: 1000395 afmargetts Location: Howick Birthdate: 1941-12-21
Re:yellow vertical line on G5 17" display 1 Month, 1 Week ago  
Had the same thing on a 20" G5 after 2 years, luckily it had an extended warrantee - logic board (apple speak for motherboard I, believe) needed to be replaced (hence the $900)

After that experience I don't think I'd have the balls to not take the optional extra warrantee!

At the time I had been told it could be a memory problem, here's hoping for you...
 
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#15676
Sophie (User)
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Re:yellow vertical line on G5 17" display 1 Month ago  
worth noting however, when I had this problem, although my imac was nearly 2 years old and out of warranty I kicked up a fuss with the trader citing Consumers Guarantees Act and in the end they agreed to replace it at no cost to me. Don't forget those consumer rights
 
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